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Hospitality and Digital Marketing Case Study A hotel chain marketing department wants to quantify the effect of a digital marketing…
Hospitality and Digital Marketing Case Study A hotel chain marketing department wants to quantify the effect of a digital marketing…
Some loyalty facts According to a Deloitte*, companies that invest in customer loyalty are up to 88% more profitable than…
Today, people have more booking choices than ever. And marketers must evolve their strategies to meet customers where they are.…
The history of airline travel was upended back in 1979 when Texas International Airlines introduced the first frequent flyer program.…
Customer loyalty programs are not realizing their full potential due to low client retention and redemption rates, time delays, and…
Proximity marketing opens a whole new horizon for in-store experiences. Faced with fierce online competition, more and more retailers are looking…
The current situation in the B2B marketplace is becoming increasingly tense, caused by increasing number of competitors, more demanding customers…
Often the companies who want to adopt a loyalty program don’t know what kind of reward strategy to use. Loyalty…
With increasing competition and saturation in the retail market, providing a truly excellent customer experience has never been more crucial…
Enhanced shopping experience? Personalized messages on the spot (literally)? Indoor navigation? Yes, beacons can make it happen! What are they?…